The four pillars of Paw Pilot
Everything you need to run a smarter business.
From everyday administration to long-term business growth, Paw Pilot connects the tools, insights and workflows that help your pet care business perform better.
01 — EFFICIENCY
Less admin. More time for what matters.
Automate repetitive tasks, connect your communications and bring your business information together.
02 — OPTIMISATION
Make every resource work harder.
Optimise schedules, allocate work intelligently and maximise your operational capacity.
03 — CUSTOMER EXPERIENCE
Turn great service into lasting relationships.
Create consistent, professional and personalised experiences that keep customers coming back.
04 — REVENUE GROWTH
Unlock the potential of your business.
Capture more demand, improve retention, maximise utilisation and create opportunities for additional revenue.
THE FOUR PILLARS
Everything you need to run a smarter business.
From everyday administration to long-term business growth, Paw Pilot connects the tools, insights and workflows that help your business perform better.
01 — EFFICIENCY
Less admin. More time for what matters.
Automate repetitive tasks, connect your communications and bring your business information together.

02 — OPTIMISATION
Make every resource work harder.
Optimise schedules, allocate work intelligently and maximise your operational capacity.

03 — CUSTOMER EXPERIENCE
Turn great service into lasting relationships.
Create consistent, professional and personalised experiences that keep customers coming back.

04 — REVENUE GROWTH
Unlock the potential of your business.
Capture more demand, improve retention, maximise utilisation and create opportunities for additional revenue.

FEATURE DEEP DIVE
One platform. Your whole operation.
A closer look at how Paw Pilot gives pet care businesses time back, makes every resource work harder and delivers an experience customers come back for.

01 — EFFICIENCY
Get your time back.
Running a business shouldn't mean managing disconnected systems. The Unified Communications Inbox brings conversations into one place, while workflow automation, connected calendars and customer and pet profiles take repetitive admin off your plate.
- Unified Communications Inbox
- Workflow Automation
- Customer & Pet Management
- Mobile Team Management

02 — OPTIMISATION
Work smarter. Not harder.
Know exactly where every walk goes. GPS route tracking records routes, distances and durations, while intelligent booking allocation and capacity management help every hour and every team member count.
- GPS Route Tracking
- Intelligent Calendar Optimisation
- Intelligent Booking Allocation
- Capacity Management
03 — CUSTOMER EXPERIENCE
An experience worth coming back for.
Build stronger customer relationships. Digital service reports share summaries, photos and route maps, automated updates keep owners informed, and the self-service portal lets customers manage their own bookings.
- Digital Service Reports
- Customer Self-Service Portal
- Automated Customer Updates
- Personalised Pet Profiles
